Your whole service — from request to payment — in one system
SyncWork brings tasks, clients, equipment, inventory and an omnichannel chat together. Switch on only the modules you need — and run the business from the web and the mobile app.
Tools scattered — and work stalls
Every tool on its own
The client writes in Viber, the task lives in Excel, the invoice is on paper. Nothing is connected, and there is no single source of truth.
Unclear status and owner
You can't see what stage a task is at or who owns it. "What's happening with my repair?" throws the team off every single time.
Missed service deadlines
Warranties, contracts and service intervals are tracked by hand. Deadlines slip — and you hear about them from an unhappy client.
Every request from scratch
There is no history per client or piece of equipment. What was repaired last year, which serial number, what was promised — nobody remembers.
Materials vanish without a trace
How many parts went into a job, what's left in stock, when to reorder — you're guessing. The shortage shows up on-site.
Money slips between jobs
Who paid, who owes, and how much you earned — clear only at month-end, after reconciling statements by hand.
Everything a service business needs — switch on what you use
Tasks, clients, money and inventory in one system. Add modules as you need them, with nothing extra in the way.
Service tasks
Dynamic statuses for your process, assignees, materials and services on the task, upsell of extra services.
Equipment, warranties & contracts
Machines and serial numbers, warranty terms, service contracts, reminders for scheduled maintenance.
Calendar & reports
All dates on one grid and dashboards that respect role permissions.
Clients & contacts
One card with the full history: tasks, equipment, chats, payments.
Client chats
Telegram, Viber, WhatsApp, Instagram, Messenger and Email in one inbox, linked to the client and their equipment.
Finance
Invoices and PDF documents, payments, auto-reconciliation with Monobank and PrivatBank.
Mobile app
Offline-first for technicians: statuses, photos and materials right from the site, syncing as soon as there's a connection.
Telegram bot for technicians
The task lands in Telegram: details, status buttons, photos and the client's signature via a link. No app install. Broadcast to several technicians if needed — the first to accept takes it.
Inventory, materials & shipping
Stock levels, multiple warehouses, automatic write-off during the task, shipments via Nova Poshta.
AI assistant — closes up to 30% of requests before a visit
A client writes “it won't turn on” — the AI instantly reviews the conversation and the history of that exact unit: what was repaired, which errors came up, what helped last time. Then it suggests a reply or step-by-step instructions for the client. Up to 30% of requests are closed right in the chat: no visit, no travel costs and no pulling a technician off work that's already scheduled.
Inside the system, the same assistant answers the team's “how do I do this”, opens the right screen and shows where to click. Runs on Claude or Gemini — your choice.
See how it looks inside
The full client & equipment history at hand
Every task, visit, order and serial number is tied to the client and their machines. Open the card and see it all — what was repaired last year, what's under warranty, when the next service is due.
Every event on one grid
Scheduled service, order deadlines, contract ends and warranty expiries — in one calendar. Day, week, month or year — you pick the scale instead of scrolling spreadsheets.
All messengers in one inbox
Telegram, Viber, WhatsApp, Email, Instagram and Messenger in one window. Every chat is linked to the client, their orders and equipment — the whole history in front of you as you reply.
For service and workshop businesses of any kind
SyncWork is a horizontal platform. Dynamic statuses adapt to any process: repair, rental, installation or maintenance.
Equipment repair & service
Coffee equipment, household and commercial appliance service. Track machines, serial numbers, warranties and scheduled service — full history per unit.
Equipment rental & hire
Handout, return and maintenance of rented gear. Condition of each unit, terms and history — all under control.
Field service & workshops
Installation, setup and on-site maintenance. The technician sees their tasks on the phone — even offline.
Your field technician, always in sync
An offline-first app for technicians: tasks, statuses, materials and photos are saved locally and sync the moment there's a connection.
Or the Telegram bot — zero install
Send the task straight to the technician's Telegram: details, status buttons and client signature via a link. Great for contractors.
Works with what you already use
Connect in a few minutes from settings — no developers needed.
Ready to bring order to your service?
Start with the web app or request a demo — we'll set SyncWork up for your process and your modules.
Starts from $7/mo · per company, base modules included